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Monday, October 27th
1:30-5:30 PM: Laudio Client Summit (Pre-Forum for Current Clients)
1:30 - 1:45 PM: Welcome to LINE!
1:45-2:30 PM: Laudio Platform Update: Enabling Leaders. Connecting Executives
Discover Laudio's latest platform enhancements, preview exciting upcoming new features, and gain insight into our product vision - plus, share your perspectives directly with our product leaders!- Mridul Ganesh, MBA, CPO, Laudio
2:30-3:15 PM: Driving Change Management with Laudio
Hear from fellow Laudio clients on how they've integrated the platform as a core technology for their leaders – and how they're leveraging it as a catalyst for meaningful, scalable change.Featuring:
- Katie Beach, VP, People Operations, Nebraska Medicine
- Kristen Long, VP, CNE, North Mississippi Medical Center
- Nancy Gaden, DNP, RN, FAAN, SVP, CNO, Boston Medical Center Health System
3:30-4:10 PM: Case Study: Culture Change in Action
Delve into UC Health’s journey as cross-functional leaders share how they've built a more consistent, connected, and accountable culture – with leadership enablement and engagement at the center.
Featuring:
- Lou Nazir, Director of HR Operations, UC Health
- Jen Jackson, VP Operations/CNO, UC Health
4:10-5:00 PM: Laudio in Action: Expanding Use Cases for Broader Impact
Learn how different clients are maximizing the impact of Laudio at their organizations by adopting new functionality, expanding across their systems, enabling broader sets of users, and more.- Cheryl Reinking, DNP, RN, NEA-BC, DipACLM, CNO, El Camino Health
- Loraine Frank-Lightfoot, DNP, MBA, RN, NEA-BC, VP and Greater Winston-Salem Market CNO, Novant Health
5:00-5:30 PM: Advancing Leadership with Objective Insights
Engage with the Laudio Insights team and explore the latest updates - from new research to the expansion of Leader Inspired Work – including a preview of new Benchmarking capabilities coming to clients!
Featuring:
- Tim Darling, MBA, President, Laudio Insights, Laudio
- Joel Ray, COL, USAF, NC, MSN, RN, NEA-BC, Chief Clinical Officer, Laudio
- Catherine Wilkosz, RN, VP, Strategic Content Development, Laudio
*Open to all active Laudio clients as of October 2025*
5:30-7:30 PM: Welcome Reception at The Fairmont Copley Plaza
Tuesday, October 28th
7:30-8:30 AM: Networking Breakfast
8:30-9:00 AM: Welcome
Featuring:
- Russ Richmond, MD, CEO, Laudio
- Joel Ray, COL, USAF, NC, MSN, RN, NEA-BC, Chief Clinical Officer, Laudio (emcee)
9:00-10:00 AM: Keynote: Achieving Hard-to-Imagine Results in Uncertain Times
Gain insights from Kotter International leaders on the science of change and what it reveals about how to build agile, adaptable organizations that succeed in the face of heightened complexity and rapid change.
Featuring:
- Vanessa Akhtar, Ed.D., Managing Director, Head of Consulting, Kotter International
- Gaurav Gupta, Managing Director, Kotter International; cofounder, Ka Partners
10:15-11:00 AM: The State of Healthcare 2025: Top Trends and Implications
Get an exclusive look at the top industry and policy dynamics affecting hospitals and health systems, plus a view into what to watch most closely on the horizon, from the CEO of Union Healthcare Insight.
Featuring:
- Christopher Kerns, MBA, CEO, Union Healthcare Insight
11:05-12:00 PM: Staying Ahead in a Shifting Landscape
Hear top healthcare executives share how they're leading their organizations through healthcare's unprecedented pace of change - from changing industry and workforce dynamics to the rapid proliferation of AI.
Moderator: Russ Richmond, MD, CEO, Laudio
Featuring:
- Alastair Bell, MD, MBA, President & CEO, Boston Medical Center Health System
- Mark Solazzo, MBA, President, Strategic Initiatives & COO, Northwell Health
- Dominica Tallarico, EVP & COO, Allina Health
12:00-1:00 PM: Networking Lunch & Book Signing
1:00-1:45 PM: Facilitated Breakout: Leading Through Change
Engage in collaborative, thought-provoking discussions on today's change management challenges and opportunities with cross-functional peers from other health systems and Kotter International leaders.
Breakout Group 1:
- Vanessa Akhtar, Ed.D., Managing Director, Head of Consulting, Kotter International
Breakout Group 2:
- Gaurav Gupta, Managing Director, Kotter International; cofounder, Ka Partners
2:00-2:45 PM: Breakout Session: Driving Organizational Receptivity to AI
Explore how leaders at the forefront today are approaching AI adoption and readiness at their organizations – at all levels – and how they're prioritizing use cases in a sea of possibilities.
Moderator: Payal Agrawal Divakaran, MBA, Partner, .406 Ventures
Featuring:
- Brian Hasselfeld, MD, Executive Medical Director, Digital Health & Innovation, Johns Hopkins Medicine
- Brent Lamm, SVP & CIO, UNC Health
2:00-2:45 PM: Breakout Session: The Future of Middle Management
Discuss the evolving role of middle management as health systems consider how best to structure frontline teams, drive efficiency, and strengthen their workforces - all while leveraging AI and containing costs.
Moderator: Tom Hills, MBA, EVP, Commercial Strategy, Laudio
Featuring:
- Brian Floyd, RN, MBA, COO, ECU Health
- Cynthia Latney, RN, DHA(c), MSN, NE-BC, SVP & CNE, OhioHealth
3:45-4:45 PM: Keynote: Fireside Chat with Michael Dowling
Engage with Michael Dowling as he reflects on his leadership journey and shares strategies for transformative healthcare impact.
Moderator: Dan Gross, Former COO, Sharp Healthcare
Featuring:
- Michael Dowling, President & CEO, Northwell Health
6:00-9:00 PM: Networking Reception at Bistro du Midi
Wednesday, October 29th
7:00-8:00 AM: Networking Breakfast
8:00-8:05 AM: Welcome
Featuring:
- Joel Ray, COL, USAF, NC, MSN, RN, NEA-BC, Chief Clinical Officer, Laudio (emcee)
8:05-8:45 AM: Prioritizing and Staying Aligned as a C-Suite in the Midst of Constant Change
Understand how other health system executives are navigating healthcare's rapid pace of change and keeping their executive teams – and broader organizations – aligned and focused, while also agile.
Moderator: Dan Gross, DNSC, MSN, RN, Retired EVP & COO, Sharp Healthcare
Featuring:
- Kelly Vaughn, MSN, RN, CNO, Nebraska Medicine
- Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC, Former CNE, Advocate Health
8:45-9:30 AM: Back to Basics: Maintaining a Strong Core Culture Amid Change
Discover how forward-thinking executives are redefining, reinforcing, and strengthening their system's cultures by going back to core, enduring elements of organizational culture.
Moderator: CJ Floros, COO, Laudio
Featuring:
- Heather Brace, EVP CPO, Intermountain Health
- Shaun Smith, JD, Group SVP & Chief People & Culture Officer, NewYork-Presbyterian
- Nakesha Lopez, EVP, Chief People & Culture Officer, Advocate Health
9:30-10:10 AM: Cross-Functional Leadership Collaboration for the Frontline Workforce at Geisinger
Hear how cross-functional executives at one of the nation's most integrated health systems are partnering to empower frontline leaders and enhance the employee experience for both them and their teams.
Featuring:
- Kim Gummel, MSN, MBA, RN, NEA-BC, CPN, VP CNO, Geisinger Health System
- Becky Miller, VP HR, Geisinger Health System
- Joe Fisne, MS, CPHIMS, CHCIO, VP & Associate CIO, Geisinger Health System
10:30-11:00 AM: The Myth of the Fearless Leader
Featuring:
- Tonya Jackman Hampton, Ed.D, PCC, Former CHRO, UC San Diego
11:00-11:30 AM: Facilitated Table Discussions
Take advantage of another opportunity to engage with leaders from other health systems to reflect on themes from the event and share perspectives on navigating healthcare's changing landscape.
11:30 AM-12:10 PM: Turning System Goals Into Sustained Change on the Frontline
Close out the event with a conversation on bridging big picture goals with daily frontline actions – focusing on operationalizing change by enabling leaders, driving innovation, and staying connected.
Moderator: Joel Ray, COL, USAF, NC, MSN, RN, NEA-BC, Chief Clinical Officer, Laudio
Featuring
- Lorie Rhine, MSN, RN, NE-BC, CNE, UNC Health
- Susan Hernandez, DNP, MBA, RN, Health System CNE, UT Southwestern Medical Center
- Chris McLarty, DNP, ACNP-BC, Wood-Prince Family Chief Nurse Executive, Northwestern Medicine
- Corey Heller, Chief Human Resource and People Officer, The Christ Hospital Health Network