
Katie Beach
VP, People Operations, Nebraska Medicine
Katie Beach
As Vice President of People Operations, Katie is focused on understanding Nebraska Medicine’s strategic priorities and aligning people strategies to ensure the attraction, retention, and development of the talent needed for long-term success.
Today, Katie leads a dynamic team of 60+ professionals, all dedicated to delivering strategic workforce solutions. Her team drives key initiatives across Total Rewards, Wellbeing, Talent Acquisition & Sourcing, Employee Experience, Career Navigation, and Advisory Services. Prior to her time at Nebraska Medicine, Katie began her career in recruitment and leadership consulting before transitioning into human resources leadership in the manufacturing industry, where she spent nine years.
Katie holds a bachelor's degree in Mass Communications, with a concentration in Public Relations and Advertising, from the University of Nebraska at Lincoln. She’s certified through the University of Pennsylvania, Wharton School of Executive Education Chief Human Capital Office Program, Society of Human Resources Management as a Senior Certified Professional (SHRM-SCP), and Strategic Workforce Planning Certification from the Human Capital Institute.
Lisa Bodell
Chief Executive Officer, FutureThink
Lisa Bodell
As epic change tests us daily, every leader and organization must urgently create new capacity – to adapt, to think, and to act on the work and priorities that actually matter. Easier said than done. People are drowning in the work of work and leaders are handcuffed by conflicting expectations and other hurdles. To meet this challenge, Lisa Bodell, the globally recognized expert and bestselling author of Why Simple Wins and Kill the Company, helps organizations fix what’s broken with work and leadership – the things that get in the way of building capacity and thriving in this environment.
Using her expertise, organizations and leaders are eliminating unnecessary complexity, restoring clarity, and creating the capacity leaders and teams need to perform, innovate, and thrive. Lisa is a trusted, non-threatening disruptor who shows organizations how to stop reacting to chaos and start redesigning how work actually gets done. She also helps leaders reclaim focus, lead with clarity, and replace burnout with momentum – so leadership becomes real again, not performative.
Lisa is the founder and CEO of FutureThink, a global innovation and simplification firm that partners with organizations such as Google, Netflix, Pfizer, SAP, AT&T, Citigroup, and the U.S. Department of National Intelligence. Since founding FutureThink in 2003, she has helped organizations challenge outdated models, eliminate friction, and simplify work in ways that drive speed, engagement, and sustained performance.
A bestselling author known for challenging the status quo while making change feel practical and human, Lisa encourages leaders to stop fixing people to do more work – and start fixing work to better fit people. Through powerful stories, interactive experiences, and real-world tools like “Kill a Stupid Rule,” she helps organizations turn clarity into action.
Lisa’s passion for simplicity is deeply personal. Raised in a family environment marked by instability and unpredictability, she learned early how to survive chaos – skills that fueled her success but eventually led to burnout. That experience shaped her belief that the answer isn’t learning to manage chaos, but eliminating it altogether. This perspective resonates strongly with leaders navigating relentless change and impossible expectations.
A sought-after keynote speaker ranked among the world’s Top 50, Lisa delivers high-impact talks that inspire leaders to lead with clarity, courage, and focus. Her work spans leadership transformation, simplification in times of upheaval, and reimagining innovation in an AI-powered world – always emphasizing that technology should amplify human thinking, not replace it.
Lisa began her career at Leo Burnett after earning her business degree from the University of Michigan, where she learned to merge strategic rigor with bold ideas. She has taught innovation at American University and Fordham University, delivered a popular TED talk, and serves on advisory boards including the World Economic Forum’s Global Agenda Council and the Association of Professional Futurists.
Lisa Bodell doesn’t just talk about change – she helps organizations fix what’s broken, simplify what matters most, and build leaders and cultures ready for the future.
Ashley Carlucci DNP, MHA, CEN, CENP
Chief Nurse Executive, Allegheny Health Network
Ashley Carlucci DNP, MHA, CEN, CENP
ADr. Ashley M. Carlucci, DNP, MHA, RN, CEN, CENP serves as System Chief Nurse Executive at Allegheny Health Network (AHN), an integrated academic health system and subsidiary of Highmark Health. In this role, she provides strategic leadership for more than 6,000 nurses across AHN’s hospitals, ambulatory settings, and clinical service lines, advancing nursing practice, workforce strategy, and care delivery across the enterprise.
Known for her collaborative and relationship based leadership style, Dr. Carlucci is committed to building strong teams, developing leaders, and aligning nursing strategy with broader organizational goals. Her work focuses on advancing professional practice, fostering innovation in care delivery, and strengthening workforce sustainability while positioning nursing as a central driver of organizational excellence and patient outcomes.
A nationally recognized nurse executive and published author, Dr. Carlucci has presented at leading national forums, including the American Organization for Nursing Leadership, the American College of Healthcare Executives, the American Association for Physician Leadership, and Premier’s Breakthroughs Conference. Her writing has appeared in Nurse Leader, Nursing Management, Healthcare Executive, and Management in Healthcare, where she has explored topics such as self leadership, emotional intelligence, and collaborative care models.
In addition to her executive work, Dr. Carlucci has contributed to civic, healthcare, and nonprofit boards, reflecting a longstanding commitment to community leadership and service.
Dr. Carlucci is committed to elevating the voice of nurses, engaging frontline caregivers in shaping the future of care, and advancing nursing leadership as a driver of exceptional human caring.
Phillip Chang MD
Chief Medical & Quality Officer, CommonSpirit Health
Phillip Chang MD
As Chief Medical and Quality Officer, Dr. Chang is accountable for all aspects of providing, tracking, and measuring high-quality and safe care across the CommonSpirit Health ministry. He’s data-driven and has a proven track record of elevating quality and safety within complex healthcare systems. He’s focused on implementing evidence-based clinical standards across CommonSpirit and reducing variation. He also works in partnership with physician and advanced practice leadership to oversee physician and APP wellness, engagement, and professional development across the continuum.
Prior to joining CommonSpirit, Dr. Chang served as the Senior Vice President, Chief Medical and Quality Officer at Memorial Hermann Health System in Houston, Texas. In this role, Dr. Chang helped lead the strategic direction and operational management of the organization’s enterprise-wide quality and safety programs, as well as the resources that support clinical quality and measurable excellence in patient safety.
Dr. Chang trained as a trauma and general surgeon and dedicated many years to operating room leadership as Operating Room Director, Vice Chair of Surgery for Operations, and Division Chief of Trauma and Acute Care Surgery. In 2016, he transitioned out of the operating room and into a System Chief Medical Officer role at UK HealthCare at the University of Kentucky. Dr. Chang earned his medical degree at Eastern Virginia Medical School and a Master of Business Administration from Gatton College of Economics and Business in Lexington, Ky. He has a Bachelor of Science degree in mathematics from the College of William and Mary in Williamsburg, VA.
Dr. Chang serves on the Vizient Quality and Accountability Steering Committee and is the Chair-Elect to the Association of American Medical Colleges’ (AAMC) Chief Medical Officers (CMO) Group Steering Committee. He has been recognized twice by Becker’s Hospital Review as one of “100 Hospital and Health System CMOs to Know, ” and most recently was recognized as one of Becker’s “55 Safety Experts to Know.”
Tammy Daniel DNP, MA, RN, NEA-BC
EVP, Chief Nursing Officer, Baptist Health
Tammy Daniel DNP, MA, RN, NEA-BC
Tammy Daniel, DNP, MA, RN, NEA-BC, joined Baptist Health System in 2007. She has worked at Baptist Medical Center South as the VP of Patient Care, Baptist Jacksonville as the Nurse Executive and VP of Patient Care, and in December 2018 she was appointed EVP and CNO for the Baptist Health System. Dr. Daniel has over 38 years of nursing experience with an emphasis in leadership and critical care.
She received her Bachelor of Science degree in Nursing from Marycrest College in Davenport, Iowa, a Master of Health Services Management degree from Webster University in Altamonte Springs, Florida, and her doctorate in Nursing Practice from Rush University in Chicago, IL.
Dr. Daniel is currently a member of the American Nurses Credentialing Center and the Florida Organization of Nurse Executives. She also has her Nurse Executive-Advanced Board Certification through the American Nurses Credentialing Center, and is a graduate of the Johnson and Johnson/Wharton Fellowship program in 2011. She was awarded Modern Healthcare’s 50 Most Influential Clinical Executives, and Beckers System Chief Nurse Officers to Know. She was previously selected as one of the Great 100 Nurses of Northeast Florida.
Dr. Daniel is married. She has one son and three bonus children. She loves all athletic activities and played volleyball and basketball in college. Today, she enjoys spending time with her seven grandchildren and watching all of her family participate in sporting events.
Robert Dent DNP, MBA, RN, NEA-BC, ACC, FACHE, FAAN, FAONL
Interim Chief Nurse Executive, University of Maryland Medical System
Robert Dent DNP, MBA, RN, NEA-BC, ACC, FACHE, FAAN, FAONL
Nanne Finis RN, MS
Retired Chief Nursing Executive
Nanne Finis RN, MS
Nanne M. Finis, RN, MS, was most recently the chief nurse executive for UKG (Ultimate Kronos Group), a global provider of HCM, payroll, HR service delivery, and workforce management solutions.
At UKG, Finis applied her strong foundational knowledge of the global healthcare system to advance the application of innovative technology to create more meaningful and connected work experiences for all healthcare employees. A forty-year industry executive consistently focused on nursing and patient care delivery, Finis is passionate about building and leading a culture of innovation and collaboration across clinical, operational, and administrative environments, and has committed her career to driving improvements in the healthcare system.
Before joining UKG, Finis was nurse executive for TeleTracking Technologies, where she formed and led an advisory service optimizing patient flow processes and technology adoption at hospitals nationwide. Earlier in her career, Finis spent more than two decades at Northwestern Memorial Hospital in both clinical and progressive management roles. She then transitioned to Joint Commission Resources (JCR), the knowledge transfer subsidiary of The Joint Commission, where she designed and led the U.S. patient safety and quality consulting practice and operationalized the industry alliance strategy.
Finis has been extensively involved in leading initiatives with the American Organization of Nurse Leaders (AONL) and has served on several national committees and task forces.
Finis earned her master's degree in nursing from the University of Illinois at Chicago and earned her bachelor's degree in nursing from Saint Mary’s College in South Bend, Indiana. She also spent five years in Tokyo, Japan, attending the International School of the Sacred Heart (ISSH).
Nancy Gaden DNP, RN, FAAN
SVP & Chief Nursing Officer, Boston Medical Center Health System
Nancy Gaden DNP, RN, FAAN
Nancy Gaden, DNP, RN, FAAN, is Senior Vice President and Chief Nursing Officer at Boston Medical Center, the largest safety net hospital and busiest trauma center in New England. Since joining in 2014, she has led major initiatives including the clinical merger of two campuses, improvements in quality and engagement, and led the department to the hospital’s first Magnet Designation in 2021 and redesignation in 2026.
Prior to BMC, Nancy held CNO roles at Hallmark Health System, St. Elizabeth’s Medical Center, South Shore Hospital, and Milton Hospital. Nancy is a nationally recognized nursing leader, honored with awards such as the Living Legend by the American Nurses Association of MA (2024), DAISY Lifetime Achievement Award (2020), and inducted as a Fellow in the American Academy of Nursing (2023). She is past President of the New England Organization of Nurse Leaders and a frequent national speaker.
Nancy earned her BS in Nursing from the University of Rochester, her MS from Boston College, and her Doctorate in Nursing Practice from Regis College. She has an appointment as an Assistant Professor of Medical Sciences and Education, Boston University Chobanian and Avedesian School of Medicine.
Jim Gounelas JD
Northwell Health, Long Island Jewish Forest Hills Hospital
Jim Gounelas JD
Jim Gounelas, JD, is a strategic healthcare human resources executive, attorney, speaker, and educator currently serving as Vice President, Human Resources at Northwell Health’s Long Island Jewish (LIJ) Forest Hills Hospital.
With more than 25 years of combined experience spanning executive HR leadership, labor and employee relations, organizational culture, workforce strategy, and employment law, Jim is recognized for building high-performing workplace cultures rooted in engagement, accountability, trust, and authentic leadership.
At LIJ Forest Hills Hospital, Jim serves as a member of the senior executive leadership team, partnering closely with operational leaders to advance workforce strategy, employee engagement, leadership development, labor-management collaboration, and retention initiatives across a complex unionized healthcare environment. His leadership has helped drive measurable improvements in employee engagement participation, leadership accountability, workforce connection, and labor relations outcomes.
Prior to joining LIJ Forest Hills Hospital, Jim held several leadership roles within Northwell Health, including Director of Human Resources at North Shore University Hospital and Corporate Director roles within Labor & Employee Relations and the organization’s Advice & Counsel Center (ACC). Jim played an instrumental role in helping launch and operationalize the ACC, supporting Northwell’s transformation of HR from a transactional model to a more strategic, leader-focused function.
Before transitioning into healthcare HR leadership, Jim spent more than a decade practicing law and also served as Deputy Director and Supervising Attorney for the New York City Department of Education’s Office of Labor Relations and Collective Bargaining, where he managed labor strategy and worked closely with municipal unions on complex workforce matters.
In addition to his executive leadership work, Jim is an adjunct professor in Hofstra University’s Master of Health Administration (MHA) program, where he teaches graduate-level coursework focused on healthcare human resources and workforce leadership.
Jim is also an emerging thought leader and national speaker on topics including culture transformation, employee engagement, multigenerational workforce strategy, labor-management collaboration, leadership development, and the evolving role of HR as a strategic business partner. He has served as a panelist, facilitator, and speaker at national conferences including UNLEASH America, MarcusEvans Healthcare Leaders HR Summits, HR Leaders, and the Laudio Leadership Innovation Exchange.
Known for his authentic leadership style and people-first philosophy, Jim is the creator of the “LeadDifferent” leadership brand, centered on the belief that leadership is most impactful when leaders show up as their authentic selves while building cultures where people feel seen, valued, and connected.
Jim earned his Juris Doctor, Magna Cum Laude, from Touro University Jacob D. Fuchsberg Law Center and holds a Bachelor of Arts degree in Political Science from Stony Brook University. He resides on Long Island, New York, with his wife and son.
Christopher Kerns MBA
Chief Executive Officer,
Union Healthcare Insight
Christopher Kerns MBA
Prior to founding Union and serving as its CEO, Christopher Kerns was Vice President for Executive Insights at Advisory Board, where he led all research aimed at senior executives across the entire health sector—which included overseeing and hosting Stay Up to Date (Advisory Board’s weekly webcast) and Radio Advisory (its podcast companion). He began his career as a healthcare financial analyst focusing on stocks, bonds, and mutual funds, and over the years expanded his expertise to span the entire industry.
He has led or overseen more research studies on healthcare policy and politics, health system M&A, capital allocation, investment strategy, revenue cycle, and supply chain than he’d prefer to count. You might have seen him quoted in The New York Times, The Washington Post, and Modern Healthcare, and his work has been published by Harvard Business Review. He earned his MBA at the Smith School of Business at the University of Maryland, and holds a BA from the University of Pennsylvania.
Matt Kurth MBA
Deputy Chief People Officer, Northwell Health
Matt Kurth MBA
Matt is the Deputy Chief People Officer for Northwell Health. In this role, Matt leads the HR operations function and has additional responsibilities related to the design and implementation of strategic HR and people-related initiatives. This includes further advancing the overall HR operating model to help ensure the success of our ambitious people strategy, and guiding the continued development, coordination, and alignment of our HR centers of excellence.
Since joining Northwell in 2016, Matt has served in a variety of HR leadership roles, overseeing areas such as project management, change management, career, and performance development, and most recently, operations. During the COVID-19 pandemic, he oversaw significant aspects of Northwell’s response to staffing and many other team member-related impacts, including coordination of our team member vaccination operation. Throughout his six years with Northwell, has led cross-functional teams amid challenging and evolving conditions.
Prior to joining Northwell, Matt spent seven years as a human capital services consultant for Baker Tilly, providing consulting expertise to Northwell and other organizations in healthcare and across a variety of industries. Matt holds a Master of Business Administration degree in strategic HR management from the University of Wisconsin-Whitewater, and he is a recent graduate of Northwell's High Potential development program.
Vishal Mehta
VP of Client Delivery and Operations, Laudio
Vishal Mehta
Vishal Mehta is Vice President of Client Delivery and Operations at Laudio, where he is responsible for the end-to-end client lifecycle, including initial onboarding, technical and strategic deployment, and long term user support. Vishal brings 10+ years of experience in the SaaS industry to his role, having most recently served as Laudio’s Chief of Staff, leading strategy and internal operations. Prior to joining Laudio, Vishal spent time at Epic Systems leading enterprise EMR deployments as well as at Qualtrics, leading employee engagement initiatives in the financial services sector. Vishal holds a BA in Political Science and Communication Studies from the University of Michigan.
Michelle McGee
EVP, Client Engagement & Delivery, Laudio
Michelle McGee
Michelle McGee is the Executive Vice President, Client Engagement and Delivery at Laudio, where she leads the strategic direction and execution of client engagement, implementation, and service delivery. In her role, Michelle oversees initiatives that enhance client satisfaction, deepen partnerships, and maximize client value by helping organizations achieve impactful outcomes through Laudio's solutions. Before joining Laudio, Michelle was an Operating Partner and Executive-in-Residence at Cranemere, LLC, a long-term holding company with operations in New York, London, and Washington, DC. Prior to her time at Cranemere, Michelle was at The Advisory Board Company for 24 years (later acquired by Optum) where she served in a variety of capacities including, Senior Vice President, Strategic Accounts, driving growth and client strategy for their largest health system accounts and leading the Client Engagement team for the $250M business intelligence division. Michelle holds a Bachelor of Science in Economics from Vanderbilt University.
Paula Menkosky M.A.
Chief Human Resources Officer, Mayo Clinic
Paula Menkosky M.A.
Paula Menkosky is the Chief Human Resources Officer for Mayo Clinic. A role she assumed in July 2022. Paula is responsible for Mayo Clinic’s people strategy and HR operations that attracts and retains a global workforce of over 80,000 employees. She is the administrative leader of the People and Culture Committee where she partners closely with Dr. Charanjit Rihal, who serves as the committee’s chair.
Paula began her work at Mayo Clinic in Rochester in 1996. She has held numerous leadership positions at Mayo Clinic, and prior to serving as Mayo Clinic’s Chief Human Resources Officer, Paula served as the Chief Administrative Officer for Mayo Clinic in Arizona. She also served as a member of the Mayo Clinic Board of Governors and Board of Trustees.
Ms. Menkosky holds a B.A. in applied psychology from California State University, Long Beach; an M.A. in Industrial-organizational Psychology from California State University, San Bernardino; and an M.S. in Health Care Administration from California State University, Long Beach.
Deb Muro BSN, MS, CHCIO
Chief Information Officer,
El Camino Health
Deb Muro BSN, MS, CHCIO
As the CIO for El Camino Health, Deb Muro has transformed and improved the consumer and patient experience through innovative and creative partnerships in the Silicon Valley. With more than 25 years of combined nursing, clinical, healthcare and technology experience, Deb has held various healthcare IT leadership positions focused on the delivery and realization of premier technology solutions and best practices. Prior to joining El Camino Health, she served at the executive level within health care organizations leading enterprise wide digital transformation spanning multiple acute care hospitals, outpatient facilities, ambulatory clinics and community networks. In her current role at El Camino, she is responsible for leading technology strategy, digital experience, innovation, information services, clinical engineering, and cybersecurity while re-defining services and products to meet today’s unique healthcare environment.
Ms. Muro holds a Bachelor’s in Science Nursing Degree from Baylor University and a Master of Science Degree from Amber University. Deb received the HMG Strategy Global Leadership Institute Award, YWCA Tribute to Women Leadership Award, the Orbie Bay Area CIO Of the Year,” Becker’s “CIO To Know” and Women Health Care Executives “2026 Innovation Leader of the Year.”
Alicia Potolsky DNP, RN, NE-BC, DipACLM
Associate Chief Nursing Officer, El Camino Health
Alicia Potolsky DNP, RN, NE-BC, DipACLM
DAlicia Potolsky, RN, DNP, NE-BC, DipACLM, is the Associate Chief Nursing Officer at El Camino Health in Mountain View, California. With over 29 years of experience in nursing, Alicia has built her career on a foundation of leadership, innovation, and patient-centered care.
At El Camino Health, Alicia manages a wide range of nursing services, including critical care, emergency services, oncology, med-surg, float pool and behavioral health. She is responsible for driving key initiatives to enhance patient safety, optimize staff performance, and ensure the delivery of high-quality care. Throughout her career, Alicia has successfully led hospital-wide projects, including the integration of advanced technologies like electronic health record systems and artificial intelligence for early patient interventions.
A strong advocate for nursing education, Alicia has also played a vital role in mentoring and developing staff across multiple clinical departments. She has served in leadership roles in professional organizations, including chapter president for her local chapter of the Association of California Nurse Leaders.
Alicia also actively contributes to community service, currently serving on the Board of Sunnyvale Community Services. Alicia’s leadership and commitment to healthcare excellence continue to impact both her organization and the community she serves.
Jill Ragsdale
Chief HR Advisor,
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Jill Ragsdale
Jill Ragsdale is a seasoned C-suite executive with over 30 years of experience leading strategic transformation and culture change in complex healthcare systems. A forward-thinking HR leader, she brings expertise in human capital management, labor relations, organizational development, and workplace well-being.
Most recently, Jill served nine years as SVP and Chief People & Culture Officer at Sutter Health, where she advanced integration, drove cultural transformation, and elevated workforce engagement and effectiveness. She also previously served as CHRO at Mayo Clinic, where she standardized compensation, redesigned HR service delivery, and launched leadership development aligned with the Mayo Model of Care.
Jill chairs the board of WEAVE, a Sacramento-based nonprofit supporting survivors of domestic violence, sexual assault, and sex trafficking. She holds master’s and bachelor’s degrees from the University of Iowa and is certified in Mediation and Conflict Resolution from UC Davis.
Sandeep Randhawa
Chief Human Resources Officer, Renown Health
Sandeep Randhawa
As the first Chief People Officer for Renown, Sandeep Randhawa leads the Human Resources function and continues to develop the purpose-driven culture that supports the personal needs and well-being of Renown's more than 7,0000 exceptional physicians and associates. He oversees best-in-class talent management programs focused on hiring, training, and managing the performance of the workforce, ensuring that Renown's values are reinforced with every strategic objective.
Mr. Randhawa came to Renown Health from CommonSpirit Health where he served both as System Vice President for Human Resources Transformation and Integration, and as Southwest Division Vice President, Chief Human Resources Officer. Prior to that, he served as Vice President, Human Resources for Dignity Health in Northern California. Much of his leadership has been dedicated to serving healthcare organizations ranging from hospitals to ambulatory clinics to post-acute care sites and medical group enterprises throughout Arizona, California, Nevada and southern Utah.
Joel Ray COL, USAF, NC, MSN, RN, NEA-BC
Chief Clinical Advisor,
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Joel Ray COL, USAF, NC, MSN, RN, NEA-BC
Joel Ray is Chief Clinical Advisor at Laudio, where he brings a CNO perspective to a wide range of cross-functional initiatives and is a key contributor to Laudio Insights. With 42 years in healthcare and over 23 years in executive leadership roles, including Chief Nursing Officer and Chief Operating Officer, Joel brings a wealth of operational leadership experience to Laudio. He understands the needs of executives and frontline leaders. He is passionate and pragmatic about empowering frontline leaders to focus on what matters most: building meaningful connections with their teams to enhance engagement and secure the delivery of high quality, safe care and an excellent patient experience. Previously the Vice President of Patient Care Services and Chief Nursing Officer at UNC Rex Healthcare under his guidance, the hospital obtained its 4th Magnet designation, CMS 5 Star, and Leapfrog A ratings. He served 26 years in the U.S. Air Force Nurse Corps, retiring with the rank of Colonel. He earned a BSN from Arkansas State University and MSN from Arizona State University.
Mandy Richards DNP, RN, MSN, APRN, ACNS-BC, NEA-BC
CNE & President of Children's Health, Intermountain Health
Mandy Richards DNP, RN, MSN, APRN, ACNS-BC, NEA-BC
Mandy Richards is the chief nursing executive (CNE) and president of Children’s Health for Intermountain Health and serves as a member of the Enterprise Leadership Team.
She is responsible for the nursing practice across the health system and advancement of patient care, including oversight of all pediatric care with a focus on strategy and operations.
As CNE, Mandy has integrated nursing across the continuum of care, driving sustainable improvements in quality, patient experience, staff engagement, and labor efficiency.
Mandy joined Intermountain in January of 2023 from Hartford HealthCare in Hartford, Connecticut, where she served as chief nursing officer (CNO). Prior to then, she spent 15 years with Allina Health in Minneapolis, Minnesota.
Mandy completed a Doctor of Nursing Practice with a focus on Leadership, Systems, and Policy from Yale University in New Haven, Connecticut, a Master of Science in Nursing from the University of Technology in Sydney, Australia, and a mini-MBA from the University of St. Thomas in Minneapolis, Minnesota. She also received her Bachelor of Science in Nursing from Deakin University in Melbourne, Australia.
Mandy was recently named among Becker’s Healthcare’s CNOs of hospitals and health systems to know in 2025.
Tina Santos MBA, MSN, RN, NEA-BC, CPXP
AVP, Orlando Health; Chief Nursing Officer, Orlando Regional Medical Center
Tina Santos MBA, MSN, RN, NEA-BC, CPXP
Tina Santos, MBA, MSN, RN, NEA-BC, CPXP, is AVP, Orlando Health and Chief Nursing Officer at Orlando Health Orlando Regional Medical Center (ORMC), the system’s flagship 808-bed teaching hospital. She provides strategic leadership for nursing practice and the delivery of high-quality patient care. With more than 14 years of executive experience, she has advanced clinical outcomes and professional practice, helping ORMC earn Magnet® designation in 2023. Under her leadership, ORMC also achieved 17 AACN Beacon Awards for Excellence and the Emergency Department, a Level 1 Trauma Center, received the ENA 2024–2027 Lantern Award. She holds a BSN from UMass Lowell and an MSN and MBA from the University of Phoenix.
Kelly Vaughn RN, MSN, NEA-BC
Chief Nursing Officer, Nebraska Medicine
Kelly Vaughn RN, MSN, NEA-BC
Kelly Vaughn, MSN, RN, serves as the Chief Nursing Officer for Nebraska Medicine. As part of this role, Vaughn is a member of the Nebraska Medicine Board of Directors. She began her career as a certified Nursing Assistant in 1998; moving on to staff nurse positions at Nebraska Medical Center. In 2009, Vaughn moved into leadership as an Associate Nurse Manager for the Adult Progressive Care Unit. She went on to manage the Cardiovascular Intensive Care Unit, and later Endoscopy Services before assuming the role of Surgical Services Director in 2015. She most recently served as Vice President of Operations, leading Bellevue Medical Center. Vaughn earned both her Bachelor of Science degree in Nursing and Master of Science in Nursing from UNMC.
Janice Walker DHA, MBA-HCM, BSN, RN, NEA-BC
System Chief Nursing Officer, UF Health
Janice Walker DHA, MBA-HCM, BSN, RN, NEA-BC
Dr. Janice Walker is currently serving as the System Vice President and Chief Nursing Officer for the University of Florida Health Clinical Enterprises (UF Health). At UF Health, Dr. Janice Walker serves as the nursing expert for the UF Health Clinical Enterprise. She is responsible for ensuring the delivery of safe, high-quality, and efficient care, while advancing workforce strategy, operational integration, and interprofessional collaboration. She previously served as the Senior Vice President and Chief Nursing Officer - Southeast Region of Advocate Health. She was responsible for providing strategic leadership for all nursing and other designated patient care functions and services for Atrium Health, which comprises the entirety of Advocate Health's Southeast Region. Before Advocate Health, Dr. Janice Walker’s previous experience includes System Chief Nursing & Chief Operating Officer roles at Baylor Scott & White Health (BSW) and Texas Health Presbyterian, Freeman Health System, Slidell Memorial Hospital, and National Park Medical Center (Tenet).
Dr. Janice Walker is a national speaker on topics such as clinical recruitment & retention models, transformational nursing leadership traits, service bundle care to increase patient satisfaction, and driving quality through accreditation programs to promote care of at-risk population patients. Dr Janice Walker’s work has been published on driving to zero patient harm, tactics for strong candidate-centric nursing recruitment and retention, workplace violence, interdisciplinary team dialogue, driving service scores through such programs as open visitation, hard-wiring service, and patient advocacy service councils.
Catherine Wilkosz MSc, BSN, RN
VP of Strategic Content Development, Laudio
Catherine Wilkosz MSc, BSN, RN
Catherine Wilkosz, MSc, BSN, RN, is Vice President of Strategic Content Development at Laudio Insights, the research, analytics, and publication arm of Laudio. With a background in bedside nursing and healthcare management consulting, Catherine leads work that connects evidence‑based insights with real‑world leadership behavior to help organizations achieve operational goals through standardized, sustainable, and inspirational frontline leadership.
Prior to joining Laudio Insights, Catherine worked as an intraoperative nurse in leading academic medical centers and spent five years at McKinsey & Company, where she supported large‑scale health system transformations and healthcare workforce solution development. She holds a Master’s degree in Global Health Policy from the London School of Economics and earned her nursing degree from Case Western Reserve University.