Open to existing Laudio and StaffGarden clients as of October 2026.

1:00-1:15 PM | Welcome to LINE

• Featuring
  • CJ Floros, COO, Laudio
  • Michelle McGee, EVP Client Engagement & Delivery, Laudio
  • Vishal Mehta, VP of Client Delivery & Operations, Laudio (emcee)

1:15-2:15 PM | Recent Product Highlights & Roadmap

Discover the recent evolutions of our solutions, share insight into new features on the way, and share your perspectives on our longer-term roadmap with product leadership.

• Featuring
  • Mridul Ganesh, MBA, Head of Product & Engineering, Laudio
  • Eric Flyckt, MD, VP Product, Laudio

2:15-3:00 PM | Driving Consistent Leadership Behaviors that Shape Culture and Strengthen Workforce Stability

Learn how leaders across the organization are making progress against the same goal: operationalizing consistent leadership behaviors that put human connection at the center of the frontline employee experience.

• Featuring
  • Moderator: Catherine Wilkosz, MSc, BSN, RN, VP of Strategic Content Development, Laudio Insights
  • Nancy Gaden, DNP, RN, FAAN, SVP & CNO, Boston Medical Center Health System
  • Katie Beach, VP People Operations, Nebraska Medicine
  • Jeff Jones, SVP & Chief Human Resources Officer, Eastern Market and Continuing Care, Northwell Health
  • Maureen Early, RN, MSN, CPXP, VP, Patient & Customer Experience, Long Island Jewish Medical Center, Northwell Health
    

3:40-5:00 PM | Innovation Spotlights: Leveraging Laudio to Amplify Both Patient and Employee Experience

Hear practical examples from fellow clients on how they are evolving their use of the Laudio platform to improve more processes, enhance support for their teams, and accomplish organizational goals.

• Featuring
  • Jim Gounelas, JD, VP Human Resources, Northwell Health, Long Island Jewish Forest Hills Hospital
  • Alicia Potolsky, DNP, RN, NE-BC, DipACLM, Associate CNO, El Camino Health
  • Tricia Edwards, BSN, RN, Advisor - Professional Development & Advancement Program, OhioHealth

5:00-5:30 PM | Making Laudio The "Digital Front Door for Leaders" at Northwell Health

Learn how Northwell Health is advancing their vision to empower frontline leaders system-wide with a digital front door designed to simplify work and free up leader capacity.

• Featuring
  • Matt Kurth, MBA, Deputy CPO, Northwell Health

• Featuring
  • CJ Floros, COO, Laudio
  • Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee) 

We’re no longer managing change at work – we’re coping with chaos. There’s too much – of everything. With people overwhelmed by complexity and the path forward anything but clear, the answer is to not try and control chaos, the solution is to embrace simple. In this presentation, Lisa Bodell shows organizations why simplicity is no longer a “nice to have” – it’s the strategy to eliminate noise, regain focus, and unleash the capacity to create the future.

• Featuring
  • Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"

Get the latest insights into what's happening in the healthcare industry and specifically what the implications are for hospitals and health systems with an industry update from Christoper Kerns - back by popular demand!

• Featuring
  • Christopher Kerns, MBA, CEO, Union Healthcare Insight

Hear how top health system executives are leading their organizations forward in an engaging panel discussion covering shifts in the industry, M&A, the role of AI, human capital, and more.

• Featuring

  • Moderator: Mark Solazzo, MBA, President & COO Retired, Northwell Health
  • Mandy Richards, DNP, RN, MSN, APRN, ACNS-BC, NEA-BC, CNE & President of Children's Health, Intermountain Health 
  • Phillip Chang, MD, Chief Medical & Quality Officer, CommonSpirit Health
  • Joel Vengco, Chief SVP & Chief Information & Digital Officer, Hartford Health

Ready to make simplification stick? Each participant receives a personal deck of 50+ simplification tactics – proven approaches that remove daily friction, streamline work, and accelerate decision-making. Lisa facilitates a rapid-fire “tactic swap” across tables, encouraging people to share favorites, discover new ideas, and commit to the first action they’ll take. After the exchange, Lisa guides a high-energy, full-room discussion to uncover the most frequently chosen tactics and clusters them into key themes – whether it’s killing unnecessary meetings, shifting approval processes, or cutting low-value reports. From there, she dives deep with real examples and activation strategies tailored to your audience. Participants leave with new ideas, a customized plan, and a renewed commitment to doing work that actually matters.

• Featuring
  • Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"

Explore real-world AI use cases that are having a demonstrable impact on how leaders complete and prioritize their work - and where focus is shifting as purposeful uses of AI free up capacity.

• Featuring
  • Deb Muro, BSN, MS, CHCIO, CIO, El Camino Health
  • Jason Hill, MD, System Vice Chair, Hospital Medicine and Innovation, Ochsner Health

Learn how senior nursing and HR leaders are successfully implementing Leader Standard Work as a lever to evolve their people strategies and partner effectively with frontline leaders to achieve organizational goals.

• Featuring
  
  • Jill Ragsdale, Chief HR Advisor, Laudio
  • Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio

Understand how health system leaders are evolving their approaches to advancing new initiatives in order to foster engagement from their frontline leaders instead of "adding to their plates."

• Featuring
  • Moderator: Larissa Africa, MBA, BSN, RN, CENP, FAONL, FAAN, Vice President, Healthcare Workforce Solutions, Ascend Learning
  • Bob Dent, DNP, MBA, RN, NEA-BC, ACC, FACHE, FAAN, FAONL, System Chief Nursing Executive, University of Maryland Medical System
  • Kelly Vaughn, RN, MSN, NEA-BC, Chief Nursing Officer, Nebraska Medicine
  • Ashley Carlucci, DNP, MHA, CEN, CENP, Chief Nursing Executive, Allegheny Health Network
  • Tina Santos, MBA, MSN, RN, NEA-BC, CPXP, AVP, Orlando Health; Chief Nursing Officer, Orlando Regional Medical Center

• Featuring
  • Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee)

Hear how nursing and HR executives at Geisinger Health System are partnering together to drive meaningful, large-scale changes on the frontline - with frontline leaders at the center.

• Featuring
  • Moderator: Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio 
  • Amanda Creswell, MSN, BSN, RN, NEA-BC, SVP Nursing Excellence & Inpatient Care Management, Geisinger Health System 
  • Colby Faust, MBA, NE-BC, CCRN, SVP Nursing Operations & Quality, Geisinger Health System

Gain the latest insights on Gen Z and hear how nursing and HR executives are innovating to strengthen their leadership pipelines amid changing workforce dynamics, needs, and expectations.

• Featuring
  • Moderator: Nanne Murray Finis, Retired Chief Nursing Executive, UKG
  • Sandeep Randhawa, Chief People Officer, Renown Health
  • Qualenta Kivett, JD, EVP & Chief People & Talent Officer, Tampa General
  • David Zambrana, PHd, DNP, MBA, RN, President & CEO, Jackson Health System

Get inspired in an engaging closing conversation with other healthcare executives about taking the event's simplicity concepts back your organization and teams.

• Featuring
  • Moderator: Jill Ragsdale, Chief HR Advisor, Laudio
  • Paula Menkosky, M.A., CHRO, Mayo Clinic
  • Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC, System CNO, UF Health
  • Tammy Daniels, DNP, RN, BSN, NEA-BC, MA, EVP and CNO, Baptist Health Jacksonville
  • Heather Brace, Chief People Officer, Intermountain Health