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Monday, October 5th
1:00 PM-5:30 PM | Client Summit
Open do existing Laudio and StaffGarden clients as of October 2026.
1:00 PM-1:15 PM | Welcome to LINE!
- Featuring
- CJ Floros, COO, Laudio
- Michelle McGee, EVP Client Engagement & Delivery, Laudio
- Vishal Mehta, VP of Client Delivery & Operations, Laudio (emcee)
1:15 PM-2:15 PM | Recent Product Highlights & Roadmap
- Discover the recent evolutions of our solutions, share insight into new features on the way, and share your perspectives on our longer-term roadmap with product leadership.
- Featuring
- Mridul Ganesh, MBA, Chief Product Officer, Laudio
2:15 PM-3:00 PM | Driving Consistent Leadership Behaviors that Shape Culture and Strengthen Workforce Stability
- Learn how leaders across the organization are making progress against the same goal: operationalizing consistent leadership behaviors that put human connection at the center of the frontline employee experience.
- Featuring
- Moderator: Catherine Wilkosz, MSc, BSN, RN, VP of Strategic Content Development, Laudio
- Nancy Gaden, DNP, RN, FAAN, SVP & CNO, Boston Medical Center Health System
3:40 PM-4:40 PM | Innovation Spotlights: Leveraging Laudio to Amplify Both Patient and Employee Experience
- Hear practical examples from fellow clients on how they are evolving their use of the Laudio platform to improve more processes, enhance support for their teams, and accomplish organizational goals.
- Featuring
- Jim Gounelas, JD, VP Human Resources, Northwell Health, Long Island Jewish Forest Hills Hospital
- Alicia Potolsky, DNP, RN, NE-BC, DipACLM, Associate CNO, El Camino Health
4:40 PM-5:00 PM | Table Discussions
- Share tips and tricks with fellow clients on how your organization can continue to derive more value from the Laudio platform.
5:00 PM-5:30 PM | Making Laudio The "Digital Front Door for Leaders" at Northwell Health
- Learn how Northwell Health is advancing their vision to empower frontline leaders system-wide with a digital front door designed to simplify work and free up leader capacity.
- Featuring
- Matt Kurth, MBA Deputy CPO, Northwell Health
6:30-8:30 PM | Welcome Reception
Tuesday, October 6th
7:00-8:00 AM | Networking Breakfast
8:00-8:15 AM | Welcome
- Featuring
- CJ Floros, COO, Laudio
- Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee)
8:30-9:30 AM | Opening Keynote: Unleash the Power of Simple
We’re no longer managing change at work – we’re coping with chaos. There’s too much – of everything. With people overwhelmed by complexity and the path forward anything but clear, the answer is to not try and control chaos, the solution is to embrace simple. In this presentation, Lisa Bodell shows organizations why simplicity is no longer a “nice to have” – it’s the strategy to eliminate noise, regain focus, and unleash the capacity to create the future.
- Featuring
- Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"
9:45-10:45 AM | The State of Healthcare 2026: Top Trends and Implications
Get the latest insights into what's happening in the healthcare industry and specifically what the implications are for hospitals and health systems with an industry update from Christoper Kerns - back by popular demand!
- Featuring
- Christopher Kerns, MBA, CEO, Union Healthcare Insight
10:50-11:45 AM | Macro Shifts, Micro Impacts: How C‑Suite Leaders are Steering Healthcare Forward
11:45-1:00 PM | Networking Lunch
1:00-2:00 PM | Simplification Workshop with Lisa Bodell
Ready to make simplification stick? Each participant receives a personal deck of 50+ simplification tactics – proven approaches that remove daily friction, streamline work, and accelerate decision-making. Lisa facilitates a rapid-fire “tactic swap” across tables, encouraging people to share favorites, discover new ideas, and commit to the first action they’ll take. After the exchange, Lisa guides a high-energy, full-room discussion to uncover the most frequently chosen tactics and clusters them into key themes – whether it’s killing unnecessary meetings, shifting approval processes, or cutting low-value reports. From there, she dives deep with real examples and activation strategies tailored to your audience. Participants leave with new ideas, a customized plan, and a renewed commitment to doing work that actually matters.
- Featuring
- Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"
2:30-3:30 PM | Breakout Session: The Role of AI in Simplifying Work and Strengthening Connection at all Levels of Leadership
2:30-3:30 PM | Breakout Session: Using Leader Standard Work to Bridge People Strategy with Frontline Execution and Achieve Sustained People Outcomes
4:00-4:45 PM | Driving Organizational Change Without Overburdening Frontline Leaders
4:45-5:30 PM | Tuesday Afternoon Keynote To Be Announced
7:00-9:00 PM | Evening Event
Wednesday, October 7th
7:00-8:00 AM | Networking Breakfast
8:00-8:05 AM | Welcome
- Featuring
- Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee)
8:05-8:40 AM | System-Wide Innovation for Frontline Leaders
8:50-9:30 AM | Cutting Through Complexity: HR-Nursing Collaboration That Enables Leaders to Thrive
10:00-10:45 AM | Paving the Path for the Next Generation of Leaders: Attracting, Developing, and Enabling Emerging Leaders
10:45-11:35 AM | Cutting Through the Noise: How Executives Can Champion Simplicity and Change Culture
Get inspired in an engaging closing conversation with other healthcare executives about taking the event's simplicity concepts back your organization and teams.
- Featuring
- Moderator: Jill Ragsdale, Chief HR Advisor, Laudio
- Paula Menkosky, M.A., CHRO, Mayo Clinic
- Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC, System CNO, University of Florida Health
- Tammy Daniels, DNP, RN, BSN, NEA-BC, MA, EVP and CNO, Baptist Health Jacksonville