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Monday, October 5th
1:00 PM-5:00 PM | Client Summit
Open to existing Laudio and StaffGarden clients as of October 2026.
1:00-1:15 PM | Welcome to LINE
- Featuring
- CJ Floros, COO, Laudio
- Vishal Mehta, VP of Client Delivery & Operations, Laudio (emcee)
1:15-2:15 PM | Recent Product Highlights & Roadmap
Discover the recent evolutions of our solutions, share insight into new features on the way, and share your perspectives on our longer-term roadmap with product leadership.- Featuring
- Eric Flyckt, MD, VP Product, Laudio
- Alicia Dorsey, Product Manager, StaffGarden by Ascend Learning
2:15-3:00 PM | Driving Consistent Leadership Behaviors that Shape Culture and Strengthen Workforce Stability
Learn how leaders across the organization are making progress against the same goal: operationalizing consistent leadership behaviors that put human connection at the center of the frontline employee experience.- Featuring
- Moderator: Catherine Wilkosz, MSc, BSN, RN, VP of Strategic Content Development, Laudio Insights
- Nancy Gaden, DNP, RN, FAAN, SVP & CNO, Boston Medical Center Health System
- Katie Beach, VP People Operations, Nebraska Medicine
- Jeff Jones, SVP & Chief Human Resources Officer, Eastern Market and Continuing Care, Northwell Health
- Maureen Early, RN, MSN, CPXP, VP, Patient & Customer Experience, Long Island Jewish Medical Center, Northwell Health
3:40-4:30 PM | Innovation Spotlights: Leveraging Laudio to Amplify Both Patient and Employee Experience
Hear practical examples from fellow clients on how they are evolving their use of the Laudio platform to improve more processes, enhance support for their teams, and accomplish organizational goals.- Featuring
- Alicia Potolsky, DNP, RN, NE-BC, DipACLM, Associate CNO, El Camino Health
- Tricia Edwards, BSN, RN, Advisor - Professional Development & Advancement Program, OhioHealth
4:30-5:00 PM | Making Laudio The "Digital Front Door for Leaders" at Northwell Health
Learn how Northwell Health is advancing their vision to empower frontline leaders system-wide with a digital front door designed to simplify work and free up leader capacity.- Featuring
- Matt Kurth, MBA, Deputy CPO, Northwell Health
6:30-8:30 PM | Welcome Reception
Tuesday, October 6th
7:00-8:00 AM | Networking Breakfast
8:00-8:15 AM | Welcome
- Featuring
- Frank Ingari, SVP & General Manager, HWS, Ascend Learning
- Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee)
8:30-9:30 AM | Opening Keynote: Unleash the Power of Simple
We’re no longer managing change at work – we’re coping with chaos. There’s too much – of everything. With people overwhelmed by complexity and the path forward anything but clear, the answer is to not try and control chaos, the solution is to embrace simple. In this presentation, Lisa Bodell shows organizations why simplicity is no longer a “nice to have” – it’s the strategy to eliminate noise, regain focus, and unleash the capacity to create the future.
- Featuring
- Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"
9:45-10:45 AM | The State of Healthcare 2026: Top Trends and Implications
Get the latest insights into what's happening in the healthcare industry and specifically what the implications are for hospitals and health systems with an industry update from Christoper Kerns - back by popular demand!
- Featuring
- Christopher Kerns, MBA, CEO, Union Healthcare Insight
10:50-11:45 AM | Macro Shifts, Micro Impacts: How C‑Suite Leaders are Steering Healthcare Forward
Hear how top health system executives are leading their organizations forward in an engaging panel discussion covering shifts in the industry, M&A, the role of AI, human capital, and more.
-
Featuring
- Moderator: Mark Solazzo, MBA, President, Strategic Initiatives & COO, Northwell Health, Retired
- Mandy Richards, DNP, RN, MSN, APRN, ACNS-BC, NEA-BC, CNE & President of Children's Health, Intermountain Health
- Phillip Chang, MD, Chief Medical & Quality Officer, CommonSpirit Health
- Joel Vengco, Chief SVP & Chief Information & Digital Officer, Hartford Health
11:45-1:00 PM | Networking Lunch
1:00-2:00 PM | Simplification Workshop with Lisa Bodell
Ready to make simplification stick? Each participant receives a personal deck of 50+ simplification tactics – proven approaches that remove daily friction, streamline work, and accelerate decision-making. Lisa facilitates a rapid-fire “tactic swap” across tables, encouraging people to share favorites, discover new ideas, and commit to the first action they’ll take. After the exchange, Lisa guides a high-energy, full-room discussion to uncover the most frequently chosen tactics and clusters them into key themes – whether it’s killing unnecessary meetings, shifting approval processes, or cutting low-value reports. From there, she dives deep with real examples and activation strategies tailored to your audience. Participants leave with new ideas, a customized plan, and a renewed commitment to doing work that actually matters.
- Featuring
- Lisa Bodell, Global Speaker on Innovation, Simplification & Change; Founder & CEO of FutureThink; Bestselling Author of "Why Simple Wins"
2:30-3:20 PM | Breakout Session: The Role of AI in Simplifying Work and Strengthening Connection at all Levels of Leadership
Explore real-world AI use cases that are having a demonstrable impact on how leaders complete and prioritize their work - and where focus is shifting as purposeful uses of AI free up capacity.
- Featuring
- Mridul Ganesh, MBA, Head of Product & Engineering, Laudio
- Deb Muro, BSN, MS, CHCIO, Chief Information Officer, El Camino Health
- Mauri Williams, RN, MBA, MHA, Vice President Chief Nursing Informatics Officer, UNC Health
- Jason Hill, MD, System Vice Chair, Hospital Medicine and Innovation, Ochsner Health
2:30-3:20 PM | Breakout Session: Using Leader Standard Work to Bridge People Strategy with Frontline Execution and Achieve Sustained People Outcomes
Learn how senior nursing and HR leaders are successfully implementing Leader Standard Work as a lever to evolve their people strategies and partner effectively with frontline leaders to achieve organizational goals.
- Featuring
- Jill Ragsdale, Chief HR Advisor, Laudio
- Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio
- Jamie Ridout, RN, MBA, NEA-BC, CNOR, CASC, Executive Perioperative Leader
4:00-4:45 PM | Driving Organizational Change Without Overburdening Frontline Leaders
Understand how health system leaders are evolving their approaches to advancing new initiatives in order to foster engagement from their frontline leaders instead of "adding to their plates."
- Featuring
- Moderator: Larissa Africa, MBA, BSN, RN, CENP, FAONL, FAAN, Vice President, Healthcare Workforce Solutions, Ascend Learning
- Bob Dent, DNP, MBA, RN, NEA-BC, ACC, FACHE, FAAN, FAONL, System Chief Nursing Executive, University of Maryland Medical System
- Kelly Vaughn, RN, MSN, NEA-BC, Chief Nursing Officer, Nebraska Medicine
- Ashley Carlucci, DNP, MHA, CEN, CENP, Chief Nursing Executive, Allegheny Health Network
- Tina Santos, MBA, MSN, RN, NEA-BC, CPXP, AVP, Orlando Health; Chief Nursing Officer, Orlando Regional Medical Center
- Katie Eimers, MSED, Chief Culture Officer, UNC Health
4:45-5:45 PM | Keynote: Be the One℠: Lead Boldly. Care Fiercely. Shine Defiantly.
When your leaders are stretched thin, they don't need to be told to keep going; they need to see exactly how. In her timely and visionary keynote, Hall of Fame Speaker, lifetime entrepreneur, burn survivor, and celebrated artist, Allison Massari provides powerful answers to successfully navigate change, develop innovative thinking and grow an empowered sense of purpose and personal command. Through masterful storytelling, packed with takeaways, you will learn to see life and work from a completely new and vibrant lens.
Allison explains, “Instead of waiting for the world to give us what we want and crave, we can make the decision to GIVE what we want to RECEIVE—to ‘Be the One.’ This is a way to take charge of our work culture, and radically transform our experience of our lives.”
She creates a profound in-the-room transformation. Transported by a renewed sense of unity and inspiration, your teams will walk away feeling revitalized, refreshed, and ready to embrace challenges as opportunities for growth.
- Featuring
- Allison Massari, CPAE, leading keynote speaker on leadership and culture
7:00-10:00 PM | Evening Event
Wednesday, October 7th
7:00-8:00 AM | Networking Breakfast
8:00-8:05 AM | Welcome
- Featuring
- Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio (emcee)
8:05-9:05 AM | Cutting Through Complexity: HR-Nursing Collaboration That Enables Leaders to Thrive
Hear how nursing and HR executives at Geisinger Health System are partnering together to drive meaningful, large-scale changes on the frontline - with frontline leaders at the center.
- Featuring
- Moderator: Joel Ray, COL, USAF, MSN, RN, NEA-BC, Chief Clinical Advisor, Laudio
- Amanda Cresswell, MSN, BSN, RN, NEA-BC, SVP Nursing Excellence & Inpatient Care Management, Geisinger Health System
- Colby Faust, MBA, NE-BC, CCRN, SVP Nursing Operations & Quality, Geisinger Health System
- Molly Rothrock, MSML, Head of Nursing Recruitment, Geisinger Health System
9:50-10:40 AM | Paving the Path for the Next Generation of Leaders: Attracting, Developing, and Enabling Emerging Leaders
Gain the latest insights on Gen Z and hear how nursing and HR executives are innovating to strengthen their leadership pipelines amid changing workforce dynamics, needs, and expectations.
- Featuring
- Moderator: Nanne Murray Finis, Retired Chief Nursing Executive, UKG
- Sandeep Randhawa, Chief People Officer, Renown Health
- David Zambrana, PHd, DNP, MBA, RN, President & CEO, Jackson Health System
- Angie Wright, MSN-L, RN, SVP Chief Nurse Executive, Brown University Health
- Melodie Osborn, RN, BSN, MBA, NEA-BC, Chief Nurse Executive, Renown Health
10:40-11:30 AM | Cutting Through the Noise: How Executives Can Champion Simplicity and Change Culture
Healthcare organizations do not lack ideas, strategies, initiatives, or priorities. The challenge is maintaining enough clarity and organizational discipline to translate strategy into action without allowing complexity to overwhelm leaders and frontline teams. This closing conversation brings together executives from four leading health systems to explore how organizational culture can reinforce strategic focus, how leaders protect the cultural strengths that make their organizations distinctive, and how they resist unnecessary complexity while continuing to evolve.
- Featuring
- Moderator: Jill Ragsdale, Chief HR Advisor, Laudio
- Paula Menkosky, M.A., CHRO, Mayo Clinic
- Janice Walker, DHA, MBA-HCM, BSN, RN, NEA-BC, System CNO, UF Health
- Tammy Daniels, DNP, RN, BSN, NEA-BC, MA, EVP and CNO, Baptist Health Jacksonville
- Heather Brace, EVP Chief People Officer, Intermountain Health